imagine that!

I love Chris Pappas. At least I love his work to support the world of elearning. His blog post yesterday in the eLearningIndustry blog Tips to Use Learners' Imagination in eLearning hit a nerve for me. I've been slogging through a project management course for PMP certification and am getting to see the torture that we put our learners through when we assemble uninspired elearning.

Don't get me wrong. The course is very professionally produced. There is video footage and synchronized slides expounding on the vocabulary of project management. The lectures don't repeat word-for-word what is on the slide, but rather support the intended message. They are chunked out into 5-8 minute segments. As far as lecture production goes, the course gets an A. However, after nearly two hours of this format, I have not done a thing to apply the project management vocabulary I've being "taught". I feel like I'm sitting in a lecture hall listening to a professor drone on and on, despite the professional actors' they have used to present the information. Have I learned anything? Not really, and that's not just because I've been doing project management for 20 years. I also don't think it's because I'm not taking copious notes on the talker and his slides. It's because the goal of this course appears to be to provide the mandatory 35 hours of prep time to sit for the PMP exam, which from everything else I've seen, is four hours of answering multiple choice questions about this kind of content. Some of the prep sites I've seen include math related analysis questions, so I live in hope that we shall leave the halls of the lectures and apply things soon. 

what should they be able to do?

This kind of course design flies in the face of good instructional design because there is no application of the learning. There's also no engagement with the learner. The production values are great, and I suspect cost a fair amount of money based on the price tag for the prep. But if in the end, I can't DO project management, and can only pass a test, what have I achieved?

I start every learning project by making my SME answer one question: At the end, what should the learner know and be able to do? If the subject matter expert cannot answer that in an single sentence, they do not know what they want. Whether it's curriculum, a module or a course, if we don't have the learner DOING at the end, why are they learning it? 

Imagine This

After reading Chris' article, I imagined many possibilities for this boring PM course. 

• Imagine being immersed into a project and needing to figure out what the problems are. The learner could be cast in the role of the PM and need to manage the project. The tools for project management according to PMI could scaffold the process and the learner could reach out and research to find the answers. 
• There could be scenarios, with alternate paths chosen with different results, allowing the learner to experience consequences of poor choices. 
  
• The learner could bring their own project and apply the tools being learned to the process. The definition lectures could even remain, but this would apply the information and cement the learning.

The list goes on. I have to wonder. There must be explanations why the designers never thought about the learner when they built this.

• Perhaps this is the challenge of building a MOOC to teach project management. There are no teachers involved, so the design needs to be self contained.
• Perhaps project management people, who tend to be detail focused, like this kind of learning, and it is so difficult for me as a big-picture, creative thinker. Perhaps knowing the vocabulary words is really really important here.
  
• Perhaps the designers focused more on the content and the process of getting it all in rather than starting with the learner needs. Ouch. Isn't that what we do sometimes?

There are 33 more hours left of this course. I'm not terribly hopeful that there will be wonders in store for me.

lesson learned

Remember the point of your elearning: At the end, what should the learner be able to know and do? There's a learner out there who will appreciate you for remembering.